Privacy Policy

Last Updated: [Insert Date]

At Wahl Pet Care Shop (“we,” “us,” or “our”), we are committed to protecting the privacy of professional groomers and pet care specialists who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wahlpetcareshop.com or make a purchase from us.

1. Information We Collect

We collect information that helps us serve professional grooming businesses worldwide:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you place an order.
• Business Information: Salon name, business address, and tax identification numbers for international shipments.
• Transaction Data: Details about purchases, payment methods (Visa, MasterCard, JCB, PayPal), and order history.
• Technical Data: IP address, browser type, operating system, and device information for security and analytics.
• Usage Data: Pages visited, products viewed, and navigation patterns to improve our professional grooming product offerings.

2. How We Use Your Information

As suppliers to professional groomers, we use your information to:

• Process and fulfill orders for grooming equipment and supplies
• Provide secure payment processing with military-grade encryption
• Handle international transactions with automatic currency conversion
• Generate customs-friendly invoices for global shipments
• Improve our product offerings for professional grooming businesses
• Communicate order confirmations, shipping updates, and professional product information
• Prevent fraud and enhance the security of our payment systems
• Comply with legal obligations related to international commerce

3. Data Sharing and Disclosure

We respect the confidentiality of professional groomers’ information:

• Payment Processors: We share necessary transaction details with PCI-DSS compliant processors (Visa, MasterCard, JCB, PayPal) to complete purchases.
• Shipping Providers: Only the minimum required information is shared to fulfill international deliveries to grooming professionals.
• Legal Compliance: We may disclose information when required by law or to protect our business interests.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement professional-grade security measures:

• All transactions are protected by military-grade encryption
• We are PCI-DSS compliant for payment processing
• No payment data is stored on our servers after transaction completion
• Regular security audits of our systems
• Secure data storage with access limited to authorized personnel

While we implement these measures, no internet transmission is 100% secure. We encourage professional clients to use strong passwords and secure networks when accessing our site.

5. International Data Transfers

As we serve grooming professionals in over 150 countries (excluding some Asian and remote regions), your information may be transferred to and processed in the United States and other locations. We ensure appropriate safeguards are in place for these transfers.

6. Your Rights

Professional clients have the right to:

• Access the personal data we hold about your grooming business
• Request correction of inaccurate information
• Request deletion of your data, subject to legal retention requirements
• Object to certain processing activities
• Request restriction of processing in specific circumstances
• Receive your data in a portable format where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the experience for professional groomers:

• Essential Cookies: Necessary for secure checkout and payment processing
• Performance Cookies: Help us understand how grooming professionals use our site to improve functionality
• Functional Cookies: Remember preferences like currency and language settings for international clients
• Analytics Cookies: Provide insights into product interest among professional groomers

You can manage cookie preferences through your browser settings, though this may affect certain payment processing features.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to professional clients through our website or email.

9. Contact Us