Welcome to Wahl Pet Care Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website wahlpetcareshop.com and all purchases made through it. By accessing our site or making a purchase, you agree to these terms.

Our website is designed specifically for professional groomers and pet care specialists worldwide (excluding certain Asian regions and remote areas). The products we offer are professional-grade grooming tools and supplies intended for commercial use.

User Responsibilities:

• You must be at least 18 years old to place orders
• Provide accurate and current information during registration and checkout
• Use the site only for lawful purposes
• Not attempt to compromise the security or functionality of our website

We specialize in high-quality professional pet grooming products including:

• Grooming tools (clippers, combs, dematters)
• Pet care products (colognes, conditioners, chalk & powder)
• Professional apparel and accessories
• Educational materials (books & DVDs)

Product Characteristics:

• Professional-grade durability
• Veterinary-recommended formulations where applicable
• Industry-standard quality assurance

Note: Some products have hygiene restrictions and cannot be returned once opened (see Section 6).

Order Process:

1. Orders are processed within 1-2 business days (excluding weekends/holidays)
2. You’ll receive an order confirmation email with details
3. We reserve the right to cancel orders for any reason, including suspected fraud

Payment Options:

We accept: Visa, MasterCard, JCB, and PayPal

User Payment Responsibilities:

• Provide valid payment information
• Ensure sufficient funds are available
• Report any unauthorized charges within 24 hours

Shipping Methods:

• Standard Shipping ($12.95): DHL/FedEx, 10-15 business days after dispatch
• Free Shipping: EMS for orders over $50, 15-25 business days after dispatch

International Considerations:

• Customers are responsible for any customs duties or import taxes
• Delivery times may vary due to customs processing
• We cannot ship to certain Asian regions or remote areas

Note: Original shipping costs are non-refundable for returned items.

Return Eligibility:

• Items must be unused, in original packaging, and resalable
• Returns must be initiated within 15 days of receipt
• Original proof of purchase required

Non-Returnable Items:

• Opened bottles of colognes or conditioners
• Used grooming tools (combs, clippers, dematters)
• Opened containers of chalk & powder
• Books & DVDs without shrink-wrap

Return Process:

1. Email [email protected] with return request
2. Receive return authorization (RMA) within 2 business days
3. Ship items with RMA clearly visible
4. Refund processes within 5 business days of receipt

All content on this site (logos, text, images, product designs) is the property of Wahl Pet Care Shop or its licensors and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our branding for any unauthorized purpose
• Reverse engineer any products purchased

Product Use:

Our products are designed for professional use by trained groomers. Wahl Pet Care Shop is not liable for:

• Improper use of grooming tools
• Allergic reactions to products
• Damages from unauthorized product modifications

Website Use:

We strive for accurate information but cannot guarantee:

• Uninterrupted or error-free website access
• Absolute accuracy in product descriptions or pricing

Governing Law:

These terms are governed by Maryland state laws.

Changes to Terms:

We may update these terms periodically. Continued use after changes constitutes acceptance.

Contact Information:

For questions about these terms: